Open Positions
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Meat Clerk - PT position (Hillsdale)
Position Summary
Responsible for building connections with the public and building their retail and meat department work experience. This position will be focused on supporting all aspects of our Meat & Seafood and Prepared Foods departments, assisting our customers by providing information about our products, answering customer questions and supporting our various departments within the location. Demonstrates a commitment to providing customers with exceptional service.
Duties and Responsibilities
General- Handles customer purchases with care and attention to detail throughout transaction.
- Provides exceptional customer service through sampling, informing, listening, and engaging with our customers.
- Operates the cash register, with a focus on friendliness, accuracy, and efficiency.
- Assists in maintaining a clean and organized Meat & Seafood department and backroom conditions, ensuring a positive and safe customer experience.
- Follows all food and work safety guidelines.
- Ability to interact successfully with the general public.
- Assists with other departments and at other Basics locations as needed.
- Contributes to a positive and supportive work environment.
- Self-motivated and able to work independently, as well as cooperatively within a team.
- Gives and receives feedback in a constructive manner. Responds to feedback in order to improve performance.
- Understands and follows through on verbal and written directions.
- Observes all company rules and policies.
- Performs other duties and tasks as assigned.
- Assists with other departments and at other Basics locations as needed.
Customer Service
- Engages the customer in a friendly manner, shares product information and seeks opportunities to exceed customer expectations and enhance the customer experience.
- Adapts service based on customer needs, handles difficult customer situations and seeks solutions to delight the customer.
Additional Position-Specific Responsibilities
- Helps maintain accurate pricing and signage that meet merchandising standards.
- Demonstrates excellent knowledge of products throughout the department and understanding of culinary skills and terminology, product labeling and common dietary restrictions.
- Follows company procedures for processing invoices, transfers and credits.
- Handles damaged and spoiled product according to company policy.
- Maintains the organization, rotation and cleanliness of customer facing and back stock areas.
- Helps with other department activities, such as inventories.
Education and Qualification Requirements
- GED or equivalent High School Diploma, college degree preferred.
- At least 1 year of Meat Department or Deli experience.
- Valid Food Handlers Certification or must acquire within 30 days of hire.
- Previous ordering/inventory management experience preferred.
Knowledge, Skills & Ability Requirements
- Friendly and customer service oriented, with an interest in food and cooking.
- Ability to work under pressure and deal with stressful situations during busy periods
- Demonstrates an adaptable and flexible work style, shifting tasks as priorities and circumstances change.
- Self-motivated and able to work independently, as well as cooperatively within a team.
- Understands and can consistently follow through on verbal and written directions.
- Able to interact with the general public and some special needs and persons, coworkers and the public.
- Basic math and computation skills required.
- Intermediate to advanced computer proficiency required.
- Skills to adapt to the shifting priorities and needs of a retail environment.
- Skills to exercise good judgment.
- High attention to detail, quality and presentation.
- Skills to manage difficult customer interactions.
- Skills to read, understand and follow through on verbal and written instructions.
- Ability to maintain a flexible schedule in order to meet needs of the department.
- Ability to reliably meet required work schedule and adhere to company attendance policy.