Open Positions
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Meat Clerk - PT (Hillsdale)
Position Summary – anticipated to work about 24 hours/week
Responsible for building connections with the public and building their retail and meat department work experience. This position will be focused on supporting all aspects of our Meat & Seafood and Prepared Foods departments, assisting our customers by providing information about our products, answering customer questions and supporting our various departments within the location. Demonstrates a commitment to providing customers with exceptional service.
Duties and Responsibilities
General- Handles customer purchases with care and attention to detail throughout transaction.
- Provides exceptional customer service through sampling, informing, listening, and engaging with our customers.
- Operates the cash register, with a focus on friendliness, accuracy, and efficiency.
- Assists in maintaining a clean and organized Meat & Seafood department and backroom conditions, ensuring a positive and safe customer experience.
- Follows all food and work safety guidelines.
- Ability to interact successfully with the general public.
- Assists with other departments and at other Basics locations as needed.
- Contributes to a positive and supportive work environment.
- Self-motivated and able to work independently, as well as cooperatively within a team.
- Gives and receives feedback in a constructive manner. Responds to feedback in order to improve performance.
- Understands and follows through on verbal and written directions.
- Observes all company rules and policies.
- Performs other duties and tasks as assigned.
- Assists with other departments and at other Basics locations as needed.
Customer Service
- Engages the customer in a friendly manner, shares product information and seeks opportunities to exceed customer expectations and enhance the customer experience.
- Adapts service based on customer needs, handles difficult customer situations and seeks solutions to delight the customer.
Additional Position-Specific Responsibilities
- Helps maintain accurate pricing and signage that meet merchandising standards.
- Demonstrates excellent knowledge of products throughout the department and understanding of culinary skills and terminology, product labeling and common dietary restrictions.
- Follows company procedures for processing invoices, transfers and credits.
- Handles damaged and spoiled product according to company policy.
- Maintains the organization, rotation and cleanliness of customer facing and back stock areas.
- Helps with other department activities, such as inventories.
Education and Qualification Requirements
- GED or equivalent High School Diploma, college degree preferred.
- At least 1 year of Meat Department or Deli experience.
- Valid Food Handlers Certification or must acquire within 30 days of hire.
- Previous ordering/inventory management experience preferred.
Knowledge, Skills & Ability Requirements
- Friendly and customer service oriented, with an interest in food and cooking.
- Ability to work under pressure and deal with stressful situations during busy periods
- Demonstrates an adaptable and flexible work style, shifting tasks as priorities and circumstances change.
- Self-motivated and able to work independently, as well as cooperatively within a team.
- Understands and can consistently follow through on verbal and written directions.
- Able to interact with the general public and some special needs and persons, coworkers and the public.
- Basic math and computation skills required.
- Intermediate to advanced computer proficiency required.
- Skills to adapt to the shifting priorities and needs of a retail environment.
- Skills to exercise good judgment.
- High attention to detail, quality and presentation.
- Skills to manage difficult customer interactions.
- Skills to read, understand and follow through on verbal and written instructions.
- Ability to maintain a flexible schedule in order to meet needs of the department.
- Ability to reliably meet required work schedule and adhere to company attendance policy.
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Cheese Lead - PT (Hillsdale)
Position Summary – anticipated to work about 30 hours/week
The Cheese Lead will be responsible for helping customers with cheese selections and pairings, sales generation within the department, maintaining food safety and quality control, and merchandising of specialty cheese products. They are also responsible for stocking and receiving cheese (cutting, wrapping, pricing cheese, and general care). Additionally, the Cheese Lead is responsible for maintaining an organized back stock area, tending to and maintaining the product in our aging rooms and keeping the cheese section organized. The Cheese Lead should stay informed on all current cheese information including regions, different milk types, ages, styles, terminology, current trends, and help to disseminate this information to customers and other staff members.
Primary Responsibilities
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities:
- Stay informed on all current cheese information including regions, different milk types, ages, styles, terminology, current trends, and help to disseminate this information to customers and other staff members.
- Maintain our aging cases and inventory.
- Maintain an organized and properly rotated cheese section and storage spaces.
- Ensure that all products are properly priced
- Ensure that all cheeses have accurate signage – with the name of the cheese, the milk type, rennet type, and a brief description of the product. Maintain organized storage of signage.
- Remain current on all cheese-related information by attending tastings, taking notes, and asking questions.
- Maintains professional vendor relationships.
- Assists with other departments and at other Basics locations as needed.
Additional Position-Specific Responsibilities
- Completes customer special orders thoroughly and provides follow-through as needed.
- Stocks and rotates products with attention to product quality and expiration dates.
- Cleans, trims, packages, prices, rotates and stocks department products.
- Maintains accurate pricing and signage that meet merchandising standards.
- Demonstrates excellent knowledge of products throughout the department and understanding of culinary terminology, product labeling and common dietary restrictions.
- Follows company procedures for processing invoices, transfers and credits.
- Handles damaged and spoiled product according to company policy.
- Maintains the organization, rotation and cleanliness of back stock areas.
- May participate in other activities, such as inventories.
- Responds to and follows through on emails and other communications in a timely manner.
- Notifies Manager On Duty of any situations relating to customer service, safety, productivity, security or any other situation that may have an adverse effect on the store.
Customer Service Responsibilities
- Engages the customer in a friendly manner, shares product information and assists in locating product throughout the store. Seeks opportunities to exceed customer expectations and enhance the customer experience.
- Adapts service based on customer needs, handles difficult customer situations and seeks solutions to delight the customer.
General Responsibilities
- Actively contributes to a positive and supportive work environment.
- Gives and receives feedback in a constructive manner. Responds to feedback in order to improve performance.
- Speaks up. Shares ideas and feedback that contributes to success of store and company.
- Conserves company resources. Works in a manner consistent with company Vision, Mission and Values and sustainability program.
- Observes all company rules and policies.
- Performs other duties and tasks as assigned.
Education and Qualification Requirements
- Valid Food Handlers Certification or must acquire within 30 days of hire.
- At least one year of experience working in a cheese department.
- Previous ordering/inventory management experience preferred.
- Strong knowledge of local, domestic and imported cheeses strongly preferred.
Knowledge, Skills & Ability Requirements
- Friendly and customer service oriented, with an interest in food and cooking.
- Demonstrates an adaptable and flexible work style, shifting tasks as priorities and circumstances change.
- Demonstrates ability to multi-task and manage own time. Able to adjust priorities, productivity, efficiency and speed based on needs and conditions of department.
- Self-motivated and able to work independently, as well as cooperatively within a team.
- Understands and can consistently follow through on verbal and written directions.
- Able to interact with the general public and some special needs and persons, coworkers and the public.
- Basic math and computation skills required.
- Intermediate to advanced computer proficiency required. Experience with Excel and inventory software preferred.
- Skills to plan, prioritize and delegate work.
- Skills to work independently, effectively manage own time and multi-task in a fast-paced environment.
- Skills to adapt to the shifting priorities and needs of a retail environment.
- Skills to exercise good judgment at all times.
- Self-motivated, with high attention to detail, quality and presentation.
- Skills to collaborate and communicate effectively and professionally in a team environment and one on one with coworkers, supervisors and customers.
- Skills to manage difficult customer interactions required.
- Skills to read, understand and follow through on verbal and written instructions.
- Ability to maintain a flexible schedule in order to meet needs of the department.
- Ability to reliably meet required work schedule and adhere to company attendance policy.
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Produce Lead - FT (Hillsdale)
Position Summary – anticipated to work about 37.5 hours/week
Assists with the coordination and execution of Produce department operations, including ordering and inventory control. Cleans, trims, packages, processes, rotates and stocks produce. Provides exceptional customer service and contributes to a positive and collaborative environment.
Primary Responsibilities
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities:
- Orders produce according to anticipated sales and seasonal needs. Maintains appropriate inventory levels to achieve sales and margin goals.
- Guides the work of department clerks, including planning and assigning work, ensuring quality standards, training staff and overseeing their productivity.
- Partners with store management team to maintain excellent department conditions, including appearance, cleanliness, signage, staffing and service levels.
- Assists customers with product selection. Shares product knowledge with customers. Makes recommendations and suggestions based on customer needs.
- Works with Store Management to understand and respond to current store trends.
- Builds displays and arranges department products to make attractive presentations, highlighting featured/unique/seasonal items.
- Complies with all company organic standards.
- Maintains professional vendor relationships.
Additional Position-Specific Responsibilities
- Completes customer special orders thoroughly and provides follow-through as needed.
- Stocks and rotates products with attention to product quality and expiration dates.
- Cleans, trims, packages, prices, rotates and stocks produce department products.
- Maintains accurate pricing and signage that meet merchandising standards.
- Demonstrates excellent knowledge of products throughout the department and understanding of culinary terminology, product labeling and common dietary restrictions.
- Follows company procedures for processing invoices, transfers and credits.
- Handles damaged and spoiled product according to company policy.
- Maintains the organization, rotation and cleanliness of back stock areas.
- May participate in other activities, such as inventories.
- Responds to and follows through on emails and other communications in a timely manner.
- Notifies Manager On Duty of any situations relating to customer service, safety, productivity, security or any other situation that may have an adverse effect on the store.
Customer Service Responsibilities
- Engages the customer in a friendly manner, shares product information and assists in locating product throughout the store. Seeks opportunities to exceed customer expectations and enhance the customer experience.
- Adapts service based on customer needs, handles difficult customer situations and seeks solutions to delight the customer.
General Responsibilities
- Actively contributes to a positive and supportive work environment.
- Gives and receives feedback in a constructive manner. Responds to feedback in order to improve performance.
- Speaks up. Shares ideas and feedback that contributes to success of store and company.
- Conserves company resources. Works in a manner consistent with company Vision, Mission and Values and sustainability program.
- Observes all company rules and policies.
- Performs other duties and tasks as assigned.
Education and Qualification Requirements
- Valid Food Handlers Certification or must acquire within 30 days of hire.
- Previous food service, retail or grocery experience required.
- Previous produce experience in a retail, farm or distribution environment preferred.
- Previous supervisory experience preferred.
- Previous ordering/inventory management experience preferred
Knowledge, Skills & Ability Requirements
- Friendly and customer service oriented, with an interest in food and cooking.
- Demonstrates an adaptable and flexible work style, shifting tasks as priorities and circumstances change.
- Demonstrates ability to multi-task and manage own time. Able to adjust priorities, productivity, efficiency and speed based on needs and conditions of department.
- Self-motivated and able to work independently, as well as cooperatively within a team.
- Understands and can consistently follow through on verbal and written directions.
- Able to interact with the general public and some special needs and persons, coworkers and the public.
- Basic math and computation skills required.
- Intermediate to advanced computer proficiency required. Experience with Excel and inventory software preferred.
- Skills to plan, prioritize and delegate work.
- Skills to work independently, effectively manage own time and multi-task in a fast-paced environment.
- Skills to adapt to the shifting priorities and needs of a retail environment.
- Skills to exercise good judgment at all times.
- Self-motivated, with high attention to detail, quality and presentation.
- Skills to collaborate and communicate effectively and professionally in a team environment and one on one with coworkers, supervisors and customers.
- Skills to manage difficult customer interactions required.
- Skills to read, understand and follow through on verbal and written instructions.
- Ability to maintain a flexible schedule in order to meet needs of the department.
- Ability to reliably meet required work schedule and adhere to company attendance policy.
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Deli Clerk - FT (Hillsdale)
Position Summary – anticipated to work about 37.5 hours/week
This position will be focused on the operation of the Prepared Foods Department, assisting our customers by providing information about our products, assisting in food production, answering customer questions and supporting our various departments within the location. Also responsible for building connections with the public and is interested in the local food economy, nutrition and developing their retail leadership work experience.
Duties and Responsibilities: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities.
Position-Specific Responsibilities
- Prepares ready-to-eat foods for sale per specifications from the Market Chef or Culinary Mentor.
- Slicing and packaging deli meats.
- Washing dishes and other tools used.
- Completes customer special orders thoroughly and provides follow-through as needed.
- Cutting and wrapping of cheese products.
- Maintains accurate pricing and signage that meets merchandising standards.
- Demonstrates excellent knowledge of products throughout the department and understanding of culinary skills and terminology, product labeling and common dietary restrictions.
- Follows company procedures for processing invoices, transfers and credits.
- Handles damaged and spoiled product according to company policy.
- Maintains the organization, rotation and cleanliness of customer facing and back stock areas.
- Leads other department activities, such as inventories.
General
- Contributes to a positive and supportive work environment.
- Demonstrates an adaptable and flexible work style, shifting tasks as priorities and circumstances change.
- Demonstrates ability to multi-task and manage own time. Adjusts priorities, productivity, efficiency and speed based on needs and conditions of department.
- Self-motivated and able to work independently, as well as cooperatively within a team.
- Gives and receives feedback in a constructive manner. Responds to feedback in order to improve performance.
- Understands and follows through on verbal and written directions.
- Observes all company rules and policies.
- Performs other duties and tasks as assigned.
Customer Service
- Engages the customer in a friendly manner, shares product information and assists in locating product throughout the store. Seeks opportunities to exceed customer expectations and enhance the customer experience.
- Adapts service based on customer needs, handles difficult customer situations and seeks solutions to delight the customer.
Facilities, Sanitation, Work Safety and Food Safety Responsibilities
- Adheres to work and food safety policies set forth by the company and regulatory agencies.
- Performs janitorial tasks in compliance with sanitation standards established by store policy and state and local health departments. Contributes to store cleanliness.
- Maintains equipment, informs store/department management of any problems.
- Reports all safety concerns and work-related injuries to management.
- Frequent handwashing is required.
Additional Responsibilities
- Actively contributes to a positive and supportive work environment.
- Gives and receives feedback in a constructive manner. Responds to feedback in order to improve performance.
- Values and sustainability program.
- Observes all company rules and policies.
- Performs other duties and tasks as assigned.
- Assists at other Basics locations as needed.
Education and Qualification Requirements
- GED or equivalent High School Diploma, college degree preferred.
- At least 1 year of Meat Department, Deli or food service experience.
- Valid Food Handlers Certification or must acquire within 30 days of hire.
- Previous ordering/inventory management experience preferred.
Knowledge, Skills & Ability Requirements
- Friendly and customer service oriented, with an interest in food and cooking.
- Ability to work under pressure and deal with stressful situations during busy periods
- Demonstrates an adaptable and flexible work style, shifting tasks as priorities and circumstances change.
- Demonstrates ability to multi-task and manage own time. Able to adjust priorities, productivity, efficiency and speed based on needs and conditions of department.
- Self-motivated and able to work independently, as well as cooperatively within a team.
- Understands and can consistently follow through on verbal and written directions.
- Able to interact with the general public and some special needs and persons, coworkers and the public.
- Basic math and computation skills required.
- Intermediate to advanced computer proficiency required. Experience with Excel and inventory software preferred.
- Skills to plan, prioritize and delegate work.
- Skills to work independently, effectively manage own time and multi-task in a fast-paced environment.
- Skills to adapt to the shifting priorities and needs of a retail environment.
- Skills to exercise good judgment at all times.
- Self-motivated, with high attention to detail, quality and presentation.
- Skills to collaborate and communicate effectively and professionally in a team environment and one on one with coworkers, supervisors and customers.
- Skills to manage difficult customer interactions required.
- Skills to read, understand and follow through on verbal and written instructions.
- Ability to maintain a flexible schedule in order to meet needs of the department.
- Ability to reliably meet required work schedule and adhere to company attendance policy.