Open Positions
-
Meat Clerk (Hillsdale Location)
Responsible for building connections with the public and building their retail and meat department work experience. This position will be focused on supporting all aspects of our Meat & Seafood department, assisting our customers by providing information about our products, answering customer questions and supporting our various departments within the location. Demonstrates a commitment to providing customers with exceptional service.
Duties and Responsibilities
General- Handles customer purchases with care and attention to detail throughout transaction.
- Provides exceptional customer service through sampling, informing, listening, and engaging with our customers.
- Operates the cash register, with a focus on friendliness, accuracy, and efficiency.
- Assists in maintaining a clean and organized Meat & Seafood department and backroom conditions, ensuring a positive and safe customer experience.
- Follows all food and work safety guidelines.
- Ability to interact successfully with the general public.
- Assists with other departments and at other Basics locations as needed.
- Contributes to a positive and supportive work environment.
- Self-motivated and able to work independently, as well as cooperatively within a team.
- Gives and receives feedback in a constructive manner. Responds to feedback in order to improve performance.
- Understands and follows through on verbal and written directions.
- Observes all company rules and policies.
- Performs other duties and tasks as assigned.
- Assists with other departments and at other Basics locations as needed.
Customer Service
- Engages the customer in a friendly manner, shares product information and seeks opportunities to exceed customer expectations and enhance the customer experience.
- Adapts service based on customer needs, handles difficult customer situations and seeks solutions to delight the customer.
Additional Position-Specific Responsibilities
- Helps maintain accurate pricing and signage that meet merchandising standards.
- Demonstrates excellent knowledge of products throughout the department and understanding of culinary skills and terminology, product labeling and common dietary restrictions.
- Follows company procedures for processing invoices, transfers and credits.
- Handles damaged and spoiled product according to company policy.
- Maintains the organization, rotation and cleanliness of customer facing and back stock areas.
- Helps with other department activities, such as inventories.
Facilities, Sanitation, Work Safety and Food Safety Responsibilities
- Adheres to work and food safety policies set forth by the company and regulatory agencies.
- Performs janitorial tasks in compliance with sanitation standards established by store policy and state and local health departments. Contributes to store cleanliness.
- Helps maintain equipment, informs store/department management of any problems.
- Reports all safety concerns and work-related injuries to management.
- Frequent handwashing is required.
Education and Qualification Requirements
- GED or equivalent High School Diploma, college degree preferred.
- At least 1 year of Meat Department or Deli experience.
- Valid Food Handlers Certification or must acquire within 30 days of hire.
- Previous ordering/inventory management experience preferred.
-
Front End Lead (Hillsdale Location)
Responsible for assisting with the oversight of the day-to-day operations of the store’s front end department, including managing employees and ensuring customers have a positive experience. Builds connections with the public and interested in the local food economy, nutrition and building their retail work experience. The position will focus on assisting our customers by providing information about products, answering customer questions, and supporting our various departments within the location.
Primary Responsibilities
- Assist with the coordination and oversight of all front-end activities of store, manages customer requests and complaints, and ensures all employees are working in a safe and efficient manner.
- Maintains optimal level of customer services and ensures optimal satisfaction and analyze all issues and provide effective resolution.
- Analyzes performance of all front-end associates and vendors and provides appropriate feedback.
- Ensure compliance to all front-end policies and procedures for company.
- Schedules work for all associates, ensures optimal level of security at store on all times and evaluate all processes for store.
- Informs customers on upcoming events and programs for various cost saving promotions.
- Operates the cash register, with a focus on kindness, accuracy, and efficiency.
- Handles customer purchases with care and attention to detail throughout transaction and bagging and provides/offers carry out service when applicable.
- Handles cash, opens and closes tills, and performs coin exchanges.
- Facilitates and processes returns and exchanges with trust, kindness and patience. Notifies store leadership when necessary.
- Ensures the availability of shopping carts, including motorized carts, near the entrance and minimizes the presence of shopping carts in the parking lot.
- Kindly welcomes as many customers as possible, as they enter the store and thanks as many customers as possible, as they exit the store.
- Maintains awareness of potential incident risks in parking lot, garden center, store lobby and sales floor, and notifies store leadership, security, or law enforcement when necessary.
- Provides exceptional customer service through sampling, informing, listening and engaging with our customers.
- Assists in maintaining retail floor, exterior property and back-room conditions, ensuring a positive and safe customer experience.
- Works in and supports all departments within the store including Meat, Grocery, Cashiering, Produce and Café.
- Maintains clean, sanitary, and well stocked customer restrooms.
- Follows all food and work safety guidelines.
- Assists with other departments and at other Basics locations as needed.
Additional Position-Specific Responsibilities
- Guides the work of department clerks, including daily planning, ensuring quality standards, training and coaching staff and overseeing their productivity.
- Reports any training issues and ensure staff are up to date on current training needs and requirements.
- Monitors all work, ensures adherence to all policies and procedures and provides training to staff.
- Completes customer special orders thoroughly and provides follow-through as needed.
- Handles damaged and spoiled product according to company policy.
- Maintains the organization, rotation and cleanliness of customer facing and back stock areas.
Customer Service Responsibilities
- Engages the customer in a friendly manner, shares product information and assists in locating product throughout the store. Seeks opportunities to exceed customer expectations and enhance the customer experience.
- Adapts service based on customer needs, handles difficult customer situations and seeks solutions to delight the customer.
Facilities, Sanitation, Work Safety and Food Safety Responsibilities
- Adheres to work and food safety policies set forth by the company and regulatory agencies.
- Performs janitorial tasks in compliance with sanitation standards established by store policy and state and local health departments. Contributes to store cleanliness.
- Maintains equipment, informs store/department management of any problems.
- Reports all safety concerns and work-related injuries to management.
- Frequent handwashing is required.
General Responsibilities
- Actively contributes to a positive and supportive work environment.
- Gives and receives feedback in a constructive manner. Responds to feedback in order to improve performance.
- Speaks up. Shares ideas and feedback that contributes to success of store and company.
- Conserves company resources. Works in a manner consistent with company Vision, Mission and Values and sustainability program.
- Observes all company rules and policies.
- Performs other duties and tasks as assigned.
Education and Qualification Requirements
- GED or equivalent High School Diploma, college degree preferred.
- 3-years retail experience, including two years in a leadership role.
- Valid Food Handlers Certification or must acquire within 30 days of hire.
-
Produce Clerk (Hillsdale Location)
Responsible for building connections with the public and interested in the local food economy, nutrition and building their retail work experience. The position will focus on assisting our customers by providing information about products, answering customer questions, and supporting our various departments within the location. Utilize previous retail experience along with a commitment to providing customers with an exceptional service experience.
Primary Responsibilities
- Provides exceptional customer service through sampling, informing, listening and engaging with our customers.
- Assists in maintaining retail floor, exterior property and back room conditions, ensuring a positive and safe customer experience.
- Works in and supports all departments within the store including Meat, Grocery, Cashiering, Produce and Café.
- Maintains a clean and organized sales floor.
- Builds and takes down displays, product rotation and receiving.
- Follows all food and work safety guidelines.
Additional Position-Specific Responsibilities
- Completes customer special orders thoroughly and provides follow-through as needed.
- Handles damaged and spoiled product according to company policy.
- Maintains the organization, rotation and cleanliness of customer facing and back stock areas.
Customer Service Responsibilities
- Engages the customer in a friendly manner, shares product information and assists in locating product throughout the store. Seeks opportunities to exceed customer expectations and enhance the customer experience.
- Adapts service based on customer needs, handles difficult customer situations and seeks solutions to delight the customer.
Facilities, Sanitation, Work Safety and Food Safety Responsibilities
- Adheres to work and food safety policies set forth by the company and regulatory agencies.
- Performs janitorial tasks in compliance with sanitation standards established by store policy and state and local health departments. Contributes to store cleanliness.
- Maintains equipment, informs store/department management of any problems.
- Reports all safety concerns and work-related injuries to management.
- Frequent handwashing is required.
General Responsibilities
- Actively contributes to a positive and supportive work environment.
- Gives and receives feedback in a constructive manner. Responds to feedback in order to improve performance.
- Speaks up. Shares ideas and feedback that contributes to success of store and company.
- Conserves company resources. Works in a manner consistent with company Vision, Mission and Values and sustainability program.
- Observes all company rules and policies.
- Performs other duties and tasks as assigned.
Education and Qualification Requirements
- GED or equivalent High School Diploma, college degree preferred.
- 1-year retail experience.
- Valid Food Handlers Certification or must acquire within 30 days of hire.
-
Grocery Clerk (Farmington)
Responsible for organizing food displays, stocking shelves with products for customers to buy, building connections with the public and building their retail work experience. Provides exceptional customer service and contributes to a positive and collaborative environment.
Duties and Responsibilities
- Contributes to a positive and supportive work environment.
- Demonstrates an adaptable and flexible work style, shifting tasks as priorities and circumstances change.
- Demonstrates ability to multi-task and manage own time. Adjusts priorities, productivity, efficiency, and speed based on needs and conditions of department.
- Provides exceptional customer service through sampling, informing, listening, and engaging with our customers.
- Backup operates the cash register, with a focus on kindness, accuracy, and efficiency.
- Self-motivated and able to work independently, as well as cooperatively within a team.
- Gives and receives feedback in a constructive manner. Responds to feedback in order to improve performance.
- Understands and follows through on verbal and written directions.
- Speaks up. Shares ideas and feedback that contributes to success of store and company.
- Conserves company resources. Works in a manner consistent with company Vision, Mission and Values and sustainability program.
- Observes all company rules and policies.
- Performs other duties and tasks as assigned.
Customer Service
- Engages the customer in a friendly manner, shares product information and assists in locating product throughout the store. Seeks opportunities to exceed customer expectations and enhance the customer experience.
- Adapts service based on customer needs, handles difficult customer situations and seeks solutions to delight the customer.
Position Specific Functions
- Engages the customer in a friendly manner, shares product information and assists in locating product throughout the store. Seeks opportunities to exceed customer expectations and enhance the customer experience.
- Assists customers with product selection. Shares product knowledge with customers. Makes recommendations and suggestions based on customer needs.
- Builds displays and arranges department products to make attractive presentations, highlighting featured/unique/seasonal items.
- Completes customer special orders thoroughly and provides follow-through as needed.
- Stocks and rotates products with attention to product quality and expiration dates.
- Maintains accurate pricing and signage that meet merchandising standards.
- Demonstrates excellent knowledge of products throughout the departments and understanding of culinary terminology, product labeling and common dietary restrictions.
- Follows company procedures for processing invoices, transfers and credits.
- Handles damaged and spoiled product according to company policy.
- Maintains the organization, rotation and cleanliness of back stock areas.
- Will participate in quarterly inventory.
- May help in other activities, as requested.
- Responds to and follows through on emails and other communications in a timely manner.
- Notifies Store Leadership of any situations relating to customer service, safety, productivity, security or any other situation that may have an adverse effect on the store.
Required Permits and Licenses: Food Handler’s card
Facilities, Sanitation, Work Safety and Food Safety
- Adheres to work and food safety policies set forth by the company and regulatory agencies.
- Performs janitorial tasks in compliance with sanitation standards established by store policy and state and local health departments. Contributes to store cleanliness.
- Maintains equipment, informs store/department management of any problems.
- Reports all safety concerns and work-related injuries to management.
- Frequent handwashing is required.
Tools and Equipment Used
This position may be required to use the following tools and equipment: knives and slicer, scale, temp gun, cart, hand truck, dishwasher, pallet jack, computer, and office equipment.Position Requirements
In accordance with the Americans with Disabilities Act, the ADA Amendments Act of 2008, and other applicable state or local law, we will make reasonable accommodations to qualified applicants and employees with disabilities.Qualifications and Experience
- Friendly and customer service oriented, with an interest in food and cooking.
- Previous food service, retail or grocery experience required.
- Previous produce experience in a retail, farm or distribution environment preferred.
- Previous supervisory experience preferred.
- Previous ordering/inventory management experience preferred.
- Basic math and computation skills required.
- Intermediate to advanced computer proficiency required. Experience with Excel and inventory software preferred.
- Skills to work independently, effectively manage own time and multi-task in a fast-paced environment.
- Skills to adapt to the shifting priorities and needs of a retail environment.
- Skills to exercise good judgment at all times.
- Self-motivated, with high attention to detail, quality and presentation.
- Skills to collaborate and communicate effectively and professionally in a team environment and one on one with coworkers, supervisors and customers.
- Skills to manage difficult customer interactions required.
- Skills to read, understand and follow through on verbal and written instructions.
- Ability to maintain a flexible schedule in order to meet needs of the department.
- Ability to reliably meet required work schedule and adhere to company attendance policy.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties performed are in grocery store environment, which includes surfaces that can be wet and slippery and temperature extremes in controlled environments in the cooler, and also outdoor exposure. The noise level is usually moderate. This role may be exposed to dust, mold, gluten, fragrances and other fumes and airborne particles, fresh fruits, vegetables, house plants, and flowers; also requires use of – and working in proximity to – common commercial cleaning agents. This position may be required to use knives, box cutters, slicer, scale, temp gun, cart, hand truck, dishwasher, pallet jack, computer, and office equipment. This position may also be working on or around moving machinery or moving parts.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The duties of this role are at a moderate work level. While performing this job, the employee is continuously required to be on their feet with a mix of standing and walking throughout the shift. Sitting is seldom required. The employee is continuously required to lift up to 10 pounds, use arms, hands and wrists, grasp/squeeze; frequently required to lift 11-50 pounds, carry 10-20 pounds, push/pull up to 30 pounds, bend/stoop, twist, reach at/above shoulder, reach below shoulder; and occasionally required to carry 21-50 pounds, push/pull 31-80 pounds and crouch/squat. May also require frequent climbing of stairs and ladders, depending on the store location.
-
Bakery/Espresso Bar Clerk (Farmington)
Responsible for building connections with the public and interested in the local food economy, nutrition and building their barista and retail work experience. The position will focus on assisting customers by responding to questions and requests, making product recommendations, and providing samples. Utilize previous barista and retail experience along with a commitment to providing customers with an exceptional service experience.
Primary Responsibilities
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities:
- Make and serve specialty coffee and tea beverages
- Takes and fills special orders for customers.
- Finishes products by filling or icing donuts or pastries.
- Packages, labels and prices products for self-service.
- Maintains and fills bakery trays, display cases and ingredient bins.
- Scoops ice cream and toppings, builds sundaes and blends milkshakes to fill customer orders.
- Restocks ice cream, bowls, cones, toppings, napkins and spoons.
- Provides ice cream samples as requested by the customer.
- Speak and interact with both new and regular customers.
- Maintain a clean and sanitized workstation.
- Follow health and safety guidelines.
- Adhere to recipes and presentations for food and beverage items.
- Be punctual and able to observe regular and consistent attendance.
- Contribute to a positive team environment.
Customer Service Responsibilities
- Engages the customer in a friendly manner, shares product information and seeks opportunities to exceed customer expectations and enhance the customer experience.
- Adapts service based on customer needs, handles difficult customer situations and seeks solutions to delight the customer.
Facilities, Sanitation, Work Safety and Food Safety Responsibilities
- Adheres to work and food safety policies set forth by the company and regulatory agencies.
- Performs janitorial tasks in compliance with sanitation standards established by store policy and state and local health departments. Contributes to store cleanliness.
- Maintains equipment, informs store/department management of any problems.
- Reports all safety concerns and work-related injuries to management.
- Frequent handwashing is required.
General Responsibilities
- Actively contributes to a positive and supportive work environment.
- Observes all company rules and policies.
- Performs other duties and tasks as assigned.
Education and Qualification Requirements
- GED or equivalent High School Diploma.
- 1 year previous retail or Barista experience.
- Valid Food Handlers Certification or must acquire within 30 days of hire.
Knowledge, Skills & Ability Requirements
- Ability to understand and follow instructions and regulations regarding food safety and sanitation.
- Experience in activities such as prep work, weighing, packaging, labeling, etc.
- Ability to work under pressure and deal with stressful situations during busy periods.
- Demonstrates ability to multi-task and manage own time. Able to adjust priorities, productivity, efficiency, and speed based on needs and conditions of department.
- Able to interact with the public and some special needs and persons, coworkers and the public.
- Skills to exercise good judgment at all times.
- Self-motivated, with high attention to detail, quality, and presentation.
- Ability to reliably meet required work schedule and adhere to company attendance policy.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties performed are in a grocery store and deli environment, which includes surfaces that can be wet and slippery and temperature extremes in controlled environments in the cooler, and also outdoor exposure. The noise level is usually moderate. This role may be exposed to dust, mold, gluten, fragrances and other fumes and airborne particles, fresh fruits, vegetables, house plants, and flowers; also requires use of – and working in proximity to – common commercial cleaning agents. This position may be required to use knives, box cutters, slicer, scale, temp gun, cart, hand truck, dishwasher, pallet jack, computer, and office equipment. This position may also be working on or around moving machinery or moving parts.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The duties of this role are at a moderate work level. While performing this job, the employee is continuously required to be on their feet with a mix of standing and walking throughout the shift. Sitting is seldom required. The employee is continuously required to lift up to 10 pounds, use arms, hands and wrists, grasp/squeeze; frequently required to lift 11-50 pounds, carry 10-20 pounds, push/pull up to 30 pounds, bend/stoop, twist, reach at/above shoulder, reach below shoulder.
-
Front End Manager (Farmington)
Responsible for overseeing the day-to-day operations of the store’s front-end operations, including managing employees, scheduling shifts, and ensuring customers have a positive experience. Builds connections with the public and interested in the local food economy, nutrition and building their retail work experience. The position will focus on assisting our customers by providing information about products, answering customer questions, and supporting our various departments within the location.
Primary Responsibilities
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities:
- Oversees all front-end activities of store, manages all customer requests and complaints, implements schedules, and ensures all employees are working in a safe and efficient manner.
- Maintains optimal level of customer services and ensures optimal satisfaction and analyze all issues and provide effective resolution.
- Analyzes performance of all front-end associates and vendors and provides appropriate feedback.
- Ensure compliance to all front-end policies and procedures for company.
- Schedules work for all associates, ensures optimal level of security at store on all times and evaluate all processes for store.
- Informs customers on upcoming events and programs for various cost saving promotions.
- Operates the cash register, with a focus on kindness, accuracy, and efficiency.
- Handles customer purchases with care and attention to detail throughout transaction and bagging and provides/offers carry out service when applicable.
- Facilitates and processes returns and exchanges with trust, kindness and patience. Notifies store leadership when necessary.
- Ensures the availability of shopping carts, including motorized carts, near the entrance and minimizes the presence of shopping carts in the parking lot.
- Kindly welcomes as many customers as possible, as they enter the store and thanks as many customers as possible, as they exit the store.
- Maintains awareness of potential incident risks in parking lot, garden center, store lobby and sales floor, and notifies store leadership, security, or law enforcement when necessary.
- Provides exceptional customer service through sampling, informing, listening and engaging with our customers.
- Assists in maintaining retail floor, exterior property and back-room conditions, ensuring a positive and safe customer experience.
- Works in and supports all departments within the store including Meat, Grocery, Cashiering, Produce and Café.
- Maintains clean, sanitary, and well stocked customer restrooms.
- Follows all food and work safety guidelines.
- Assists with other departments and at other Basics locations as needed.
Additional Position-Specific Responsibilities
- Monitors all work, ensures adherence to all policies and procedures and provides training to staff.
- Completes customer special orders thoroughly and provides follow-through as needed.
- Handles damaged and spoiled product according to company policy.
- Maintains the organization, rotation and cleanliness of customer facing and back stock areas.
Customer Service Responsibilities
- Engages the customer in a friendly manner, shares product information and assists in locating product throughout the store. Seeks opportunities to exceed customer expectations and enhance the customer experience.
- Adapts service based on customer needs, handles difficult customer situations and seeks solutions to delight the customer.
Facilities, Sanitation, Work Safety and Food Safety Responsibilities
- Adheres to work and food safety policies set forth by the company and regulatory agencies.
- Performs janitorial tasks in compliance with sanitation standards established by store policy and state and local health departments. Contributes to store cleanliness.
- Maintains equipment, informs store/department management of any problems.
- Reports all safety concerns and work-related injuries to management.
- Frequent handwashing is required.
General Responsibilities
- Actively contributes to a positive and supportive work environment.
- Gives and receives feedback in a constructive manner. Responds to feedback in order to improve performance.
- Speaks up. Shares ideas and feedback that contributes to success of store and company.
- Conserves company resources. Works in a manner consistent with company Vision, Mission and Values and sustainability program.
- Observes all company rules and policies.
- Performs other duties and tasks as assigned.
Education and Qualification Requirements
- GED or equivalent High School Diploma, college degree preferred.
- 3-years retail experience, including two years in a leadership role.
- Valid Food Handlers Certification or must acquire within 30 days of hire.
Knowledge, Skills & Ability Requirements
- Friendly and customer service oriented, with an interest in food and cooking.
- Ability to work under pressure and deal with stressful situations during busy periods.
- Demonstrates an adaptable and flexible work style, shifting tasks as priorities and circumstances change.
- Demonstrates ability to multi-task and manage own time. Able to adjust priorities, productivity, efficiency and speed based on needs and conditions of department.
- Self-motivated and able to work independently, as well as cooperatively within a team.
- Understands and can consistently follow through on verbal and written directions.
- Able to interact with the general public and some special needs and persons, coworkers and the public.
- Basic math and computation skills required.
- Skills to plan, prioritize and delegate work.
- Skills to work independently, effectively manage own time and multi-task in a fast-paced environment.
- Skills to adapt to the shifting priorities and needs of a retail environment.
- Skills to exercise good judgment at all times.
- Self-motivated, with high attention to detail, quality and presentation.
- Skills to collaborate and communicate effectively and professionally in a team environment and one on one with coworkers, supervisors and customers.
- Skills to read, understand and follow through on verbal and written instructions.
- Ability to maintain a flexible schedule in order to meet needs of the department.
- Ability to reliably meet required work schedule and adhere to company attendance policy.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties performed are in grocery store environment, which includes surfaces that can be wet and slippery and temperature extremes in controlled environments in the cooler, and also outdoor exposure. The noise level is usually moderate. This role may be exposed to dust, mold, gluten, fragrances and other fumes and airborne particles, fresh fruits, vegetables, house plants, and flowers; also requires use of – and working in proximity to – common commercial cleaning agents. This position may be required to use knives, box cutters, slicer, scale, temp gun, cart, hand truck, dishwasher, pallet jack, computer, and office equipment. This position may also be working on or around moving machinery or moving parts.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The duties of this role are at a moderate work level. While performing this job, the employee is continuously required to be on their feet with a mix of standing and walking throughout the shift. Sitting is seldom required. The employee is continuously required to lift up to 10 pounds, use arms, hands and wrists, grasp/squeeze; frequently required to lift 11-50 pounds, carry 10-20 pounds, push/pull up to 30 pounds, bend/stoop, twist, reach at/above shoulder, reach below shoulder; and occasionally required to carry 21-50 pounds, push/pull 31-80 pounds and crouch/squat. May also require frequent climbing of stairs and ladders, depending on the store location.